Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
I understand your frustration but will appreciate if you do not shout.
That is automated message and I am happy to help via chat.
I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.
When this is faulty oven suffers from uneven cooking or will not heat at all.
As the oven is still under warranty then you should contact Blomberg and get this repaired immediately.
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I hope this helps, please do not hesitate to ask any follow up questions.
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