Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its make and complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Can you tell me how many times does it beep between pauses ?
Hello Sue, please tell me how many times does it beep between pauses ?
This is a drain fault which indicates the water is not draining completely out of your appliance.
Please try this:
You may unplug it and remove the plinth (base panel below the door) of the appliance.
You will see a metal cover, remove this and then you can try and soak the water up from the base there.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
Then clean the mesh filter from inside and make sure it is not blocked.
Reconnect everything and plug it back, please let me know how it goes.
Yes, you may select a empty program on its hottest setting with only a bowl of vinegar inside.
Once this is complete, you can pour warm water in the filter inside the appliance.
Then clean the dishwasher completely and it should work fine.
However, if it beeps again then I am afraid the drain pump is faulty and will need replacement.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.
Yes that is correct, I see the base is dry.
If you see the black sump hose, put some beach towels and then remove that black hose.
Clean it and also clean the sump then try again.
Excellent :) Glad it is sorted.