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Tim JA
Tim JA, Customer Service
Category: Appliance
Satisfied Customers: 2231
Experience:  Owner at Self-employed
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I have a new Baxi 600 and want to know how to turn the

Customer Question

I have a new Baxi 600 and want to know how to turn the heating off. do I just turn the heating to minimum or what
JA: What have you tried so far with your Baxi appliance?
Customer: just turning the dial to minimum
JA: Anything else we should know to help you best?
Customer: No it is new
Submitted: 7 days ago.
Category: Appliance
Expert:  Tim JA replied 7 days ago.

Good morning, and welcome to the Technical section in JustAnswer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.

Your installer should have explained all of the user controls, but of course I can guide you.

First of all, do you have a room thermostat, separate to the boiler?


There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.

Customer: replied 7 days ago.
I have a hive control
Customer: replied 7 days ago.
I have a hive control. e mail is fine as I am in and out of the house
Expert:  Tim JA replied 7 days ago.

You should be able to use the Hive Smartphone app to control the scheduile, the temperature, and whether or not the central heating is enabled.
Do you have the operating manual?

Customer: replied 7 days ago.
No i do not but think i can get a download. so to switch off the heating I need to reshedule on the hive. Is this correct
Expert:  Tim JA replied 7 days ago.

Yes that's correct. Let me me know if you can't find the Hive documentation.

Customer: replied 7 days ago.
Thank you so much for your help
Expert:  Tim JA replied 7 days ago.

You're very welcome; I'm glad that I could help.

Is it sorted out now? You can keep posting if not and I will continue assiting.