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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5409
Experience:  18+ years experience as Appliance Tech.
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I purchased my hoover 300 2days ago, it's filling up and

Customer Question

I purchased my hoover 300 2days ago, it's filling up and emptying ar the same time, then E22 shows up
JA: Do you know the model of your Hoover appliance?
Customer: How's 48d2e/1-80
JA: How long has this been going on with your Hoover appliance? What have you tried so far?
Customer: I only purchased 2 days ago
JA: Anything else we should know to help you best?
Customer: Why is E22 coming on
Submitted: 12 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 12 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

In the meantime, if you want to add something please feel free to add and I will read it while I am typing my response.

Customer: replied 12 days ago.
Have you checked its schematics yet?
Expert:  KevinWhiteJA replied 12 days ago.

Yes, sorry I mean when exactly do you get the error code ?

Customer: replied 12 days ago.
About 8-10 minutes into the wash
Expert:  KevinWhiteJA replied 12 days ago.

OK and it was professionally installed ?

The water pressure is fine and drain hose is correctly installed ?

Customer: replied 12 days ago.
Expert:  KevinWhiteJA replied 12 days ago.

Thank you.

E22 is drain fault usually caused by faulty drain pump and/or control.

As this is brand new, you should contact the dealer and get it replaced immediately.

Customer: replied 12 days ago.
Ok thankyou
Expert:  KevinWhiteJA replied 12 days ago.

You're welcome and Good Luck.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.