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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5439
Experience:  18+ years experience as Appliance Tech.
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My whirlpool washing machine makes a beeping sound when it

Customer Question

My whirlpool washing machine makes a beeping sound when it is on the mixed wash dont know what is causing this
JA: Is your Whirlpool washer top or front loading? How old is it?
Customer: Front loading and it is 6 years approx
JA: How long has this been going on with your Whirlpool washer? What have you tried so far?
Customer: Happens every so often over the last 2 years. We usually check that it is draining properly
JA: Anything else we should know to help you best?
Customer: No the machine is working perfectly otherwise. Thought it might be that the load is too heavy
Submitted: 18 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 18 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 18 days ago.
It is in the middle of a washing cycle at present will send when it is finished
Expert:  KevinWhiteJA replied 18 days ago.

OK sure, no problem.

The beeping is continuous or it beeps like 3 times then pause then 3 beeps again ?

Customer: replied 18 days ago.
3 times and then beeps again
Expert:  KevinWhiteJA replied 18 days ago.

Thank you.

Please provide the model number when the program is finished.

Customer: replied 18 days ago.
FWG81496W model number
Expert:  KevinWhiteJA replied 18 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 18 days ago.

3 beeps indicate drain fault.

Please try this:

You will have to unplug the appliance and remove the bottom front flap.

Then keep some beach towels and shallow container under the filter.

Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.

Also with your fingers check if impellor rotates, then reconnect everything and plug it back.

Then try any program and please let me know how it goes.

Expert:  KevinWhiteJA replied 18 days ago.

That should solve the problem.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 18 days ago.
Hi can you let he know if you have found our the reason the machine is making that beeping noise
Expert:  KevinWhiteJA replied 18 days ago.

Yes, I have already sent the instructions earlier, please follow and let me know how it goes.

Cheers

Customer: replied 18 days ago.
Can you let me know if you are able to answer my query
Expert:  KevinWhiteJA replied 18 days ago.

The answer was posted hours ago, here it is again, please read:

3 beeps indicate drain fault.

Please try this:

You will have to unplug the appliance and remove the bottom front flap.

Then keep some beach towels and shallow container under the filter.

Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.

Also with your fingers check if impellor rotates, then reconnect everything and plug it back.

Then try any program and please let me know how it goes.

Customer: replied 16 days ago.
Hi just getting back to you in relation to your answer above. We cleared the drain and tested the machine. All seemed to be in order. I completed one wash yesterday and it worked perfectly but today when I put a wash on the beeping started again.
Expert:  KevinWhiteJA replied 16 days ago.

OK, if the drain pump is clean then check the black sump hose that connects pump to drum and make sure it is not clogged.

Also, please try this:

You will have to unplug the appliance and pull it out.

Then remove the top off the appliance and locate the pressure switch with thin hose attached to it.

Now, remove this hose and blow through it, make sure it is not clogged.

Then with the top off the appliance, locate the hoses going into dispenser and clean them completely.

Also clean the hose that goes from dispenser to the drum, make sure it is not clogged.