Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
I am really very sorry, but if you cannot switch the device off again then you have to switch it off either at the fuse or at the plug. To do this, you have to pull out the device and loosen the plug at the connection point at the back. If the device is not switched off then you definitely have a fault with your water supply. It is possible that the Aqua stop has been triggered. If the device is leaking then that is exactly what you are causing.Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
I think it will only work the drain pump all the time. Of course, it is not normal that it runs permanently. It may die on its own at some point because it has become warm. But it could also be that it gets so hot that it causes a short circuit in the house.
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