Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
There can be several causes. It may be that the thermostat or the door seal is defective. Is the door seal OK? It must not have any cracks. How old is your device?
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
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If the door seal is 100% OK then it is very likely that the thermostat is faulty. Here is a link where you can order a replacement:
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