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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5415
Experience:  18+ years experience as Appliance Tech.
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My wife turned off the unit to clean the freezer and now

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My wife turned off the unit to clean the freezer and now there is a constant buzzing from the fridge freezer and it doesn’t work.
JA: What's the brand and model of your freezer? How old is it?
Customer: Maytag Can’t see model number but it is probably 20 years old,
JA: How long has this been going on with your freezer? What have you tried so far?
Customer: Only for 12 hours.
JA: Anything else we should know to help you best?
Customer: can’t think of it. The noise seems to be from the freezer another the fridge

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this:

Leave it unplugged and empty with door open for around 24-36 hours.

Then plug it back (expect some water on the floor) and wait for another 8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

KevinWhiteJA and other Appliance Specialists are ready to help you