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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5415
Experience:  18+ years experience as Appliance Tech.
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I have a problem with my induction hob - model number;

Customer Question

Hi. I have a problem with my induction hob - model number; T41D82X2. 3 of the 5 heat zones have stopped working. When the hobb is turned on three of the heat zone selectors flash with a 1 and P. Do you know what could cause this?
JA: Is your hob gas or electric? How old is it?
Customer: Electric
JA: How long has this been going on with your hob? What have you tried so far?
Customer: About 2 weeks. Just tried switching on and off.
JA: Anything else we should know to help you best?
Customer: No
Submitted: 12 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 12 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

Is it left 3 zones ?

Customer: replied 12 days ago.
Expert:  KevinWhiteJA replied 12 days ago.

Thank you.

I am afraid that P1 error indicates the power board is faulty and will need replacement.

The power board for left 3 zones will need replacement.

The cost of repair will be around £269 + repair charges (£99 if done by Neff).

Sorry about the bad news.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.