Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Does it heat fine or it overheats ?
Is it same no matter what program or temperature setting you select ?
OK and when it glows orange the fan is working ?
OK, please provide its PNC number (starts with 9...)
OK, no problem.
As it heats fine and works fine then that should not be a problem however, if you can unplug the appliance.
Then remove the top and back off the appliance, you will see a thermostat next to the fan motor.
Test this thermostat for open circuit, if this one is fine then check the oven temperature sensor.
If these are both fine then you do not have to do anything and you can use the oven.
Alternatively, you may contact AEG and book a fixed price repair.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.