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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5427
Experience:  18+ years experience as Appliance Tech.
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My up right classic fridge very difficult to open due to

Customer Question

My up right classic fridge very difficult to open due to suction pressure
JA: What's the brand and model of your fridge? How old is it?
Customer: Bosch classic upright 10 years old
JA: How long has this been going on with your Bosch refrigerator? What have you tried so far?
Customer: Intermittent,turned temperature to almost defrost..have to insert wooden spatula to break suction
JA: Anything else we should know to help you best?
Customer: have vaselined seal
Submitted: 15 days ago.
Category: Appliance
Customer: replied 15 days ago.
Do I need to empty fridge
Customer: replied 15 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 15 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  KevinWhiteJA replied 15 days ago.

Good afternoon,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (starts with E nr).

Customer: replied 15 days ago.
All I can see is clasixx.unable to move fridge
Expert:  KevinWhiteJA replied 15 days ago.

OK, I understand.

The temperature inside the refrigerator is fine ?

Customer: replied 15 days ago.
Not prepared to pay extra to talk
Expert:  KevinWhiteJA replied 15 days ago.

That is automated and I am happy to help via chat.

Please answer the previous question.

Customer: replied 15 days ago.
Don’t want to pay extras X
Expert:  KevinWhiteJA replied 15 days ago.

Are you getting my messages ?

Customer: replied 15 days ago.
Don’t call me
Expert:  KevinWhiteJA replied 15 days ago.

No problem however, without the information requested in my previous response, I can only give you a general answer, but I hope this helps.

The door seal is faulty and will need replacement.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Expert:  KevinWhiteJA replied 15 days ago.

No problem however, without the information requested in my previous response, I can only give you a general answer, but I hope this helps.

The door seal is faulty and will need replacement.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.