Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
Will the drawer also be filled with water if you switch off the device? It may be that the solenoid valve has become leaky and the water cannot turn off.Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
If the water collects in the middle area then the drawer is blocked. Normally it should flow through as far as water is filled in. Please clean your detergent drawer thoroughly with hot water. If necessary, remove the drawer and leave it in a bucket of hot water for at least 30-60 minutes.
If you have cleaned it and the water flows through but the water does not flow through the appliance, it may be that your machine is not level. There can be no other reason. Either the detergent drawer is not continuous or the machine is at an angle.
Please good luck