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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5387
Experience:  18+ years experience as Appliance Tech.
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My dishwasher isn’t functioning correctly I have a flashing

Customer Question

My dishwasher isn’t functioning correctly I have a flashing red line
JA: What happened just before the light on your dishwasher came on?
Customer: nothing it was off
JA: How long has this been going on with your dishwasher? What have you tried so far?
Customer: it was only installed today I’ve tried unplugging, resetting
JA: Anything else we should know to help you best?
Customer: model is DVN05Q20W
Submitted: 6 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 6 days ago.

Good evening,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

It was professionally installed ?

The water inlet is connected and turned on ?

Customer: replied 6 days ago.
Hi yes it was installed by a plumber, water inlet is connected - I’ve had it fill with water on one cycle but now it just won’t do anything
Expert:  KevinWhiteJA replied 6 days ago.

OK, it drained fine on that program and the dishes were clean ?

Customer: replied 6 days ago.
It was a test run with no dishes, it filled with water and drained ok. There is just a red flashing light on the outer no other symbols
Customer: replied 6 days ago.
File attached (Q347SQV)
Expert:  KevinWhiteJA replied 6 days ago.

Usually this line indicates power issue with your appliance.

As this is brand new, you should contact the dealer and get it replaced immediately.

Customer: replied 6 days ago.
Ok thank you
Expert:  KevinWhiteJA replied 6 days ago.

You're welcome and Good Luck.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful evening.

Thank you.