Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its PNC number (starts with 9...) and complete model number (from the label/rating plate located inside the door).
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
That is automated and I am happy to help via chat.
F5 indicates a fault with electronic board that will need replacement.
However, as this fault occurred due to overheating you will have to test the thermostat and if it reads open circuit replace it.
After replacement if the error appears again you will have to replace the electronic board as well.
Are you willing to carry out replacement yourself ?
I understand, you may contact AEG and book a fixed price repair as that will cover parts and repair charges.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.