Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Please tell me if you have seen any flashing lights.
This indicates either the charger is faulty and/or battery will need replacement.
You may try this:
Please leave it unplugged for few minutes.
Then press and hold the ON button; whilst holding the ON button put the charger back on and let go the button after around 20 seconds.
See if it works, if the issue is still there, I am afraid the battery pack and/or charger will need replacement.
Usually the battery lasts for around 3-4 years.
You may contact Dyson at 0800(###) ###-####to order the part.
Please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
If there is anything else I can help you with, please let me know.
I understand however, please try above advise and let me know how it goes.
For payments etc. please contact customer support as I can only provide technical assistance and do not deal in payments.