How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5391
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

My hoover Condenser tumble dryer is not drying the clothes.

Customer Question

My hoover Condenser tumble dryer is not drying the clothes. After about 10 minutes all the lights on the front panel flash and beep. It’s a VTC C580 B
JA: What happened just before the light on your Hoover dryer came on?
Customer: It works as normal but isn’t getting hot
JA: How long has this been going on with your Hoover dryer? What have you tried so far?
Customer: since Friday i have tried cleaning all the filters
JA: Anything else we should know to help you best?
Customer: no that’s it
Submitted: 7 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 7 days ago.

Good afternoon,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates the heater element and/or thermostat is faulty and will need replacement.

Are you willing to carry out replacement yourself ?

Customer: replied 7 days ago.
Expert:  KevinWhiteJA replied 7 days ago.

OK, I understand.

The heater is available for around £52 + repair charges.

You may contact Hoover to book repair.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with today.

Have a wonderful day.

Thank you.