Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Yes, I am afraid this indicates a fault with control board and/or heating element that is faulty and will need replacement.
Are you willing to carry out replacement yourself ?
I understand, you may contact Hotpoint and check if they can offer fixed price repair.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.
You're welcome and Good Luck.