Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
if the alarm flashes it means that the door is still open or that the temperature has not been reached. Do you have the super, frost or freeze button? If so then press this button for at least 5 seconds. So that the cooling accelerates. The temperature should then be reached for the next 60 minutes and the flashing should stop. If not then you have an electrical fault.Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
Ok good luck
Yes, that is correct. It should now have reached normal temperature values within the next 60 minutes and the flashing must have stopped. If not, then unfortunately you have an electrical defect. It could be the thermostat, the fan or the control electronics.
Wait another 60 minutes. If it still flashes after that, it is unfortunately defective. The defective component must then be checked by a specialist. I am really very sorry.
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Yes, everything is repairable. If you were to book a service company, the repair would cost between 90-250 depending on the defective component.
I mean the service company manufacturer company.
I had written to them that the thermostat, fan or compressor could be malfunctioning. These things need to be checked.
Yes, I meant the manufacturer, Siemens.
Is the free phone number where you can book repair appointment if you want:
Yes, this is the help service from Siemens with even repair appointment booking if you want.
Please have a nice day
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