Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
Can you describe it to me better? Does the drum stop rotating or the final pump? If you open the door now and try to turn the drum by hand, is that possible?Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
If the drum no longer turns, it can have various causes. Either you have a damaged bearing or the motor is blocked. Has the appliance been very noisy when spinning lately?
Okay then, you have one hundred percent bearing damage from the drum. The repair is very complicated and time-consuming. Depending on the service company, the repair can cost between 150-150 Browns. Here is a general video guide for you on what I mean by drum bearing damage:
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