Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
If everything works however, fan is not working then I am afraid the thermostat located next to the fan motor is faulty and will need replacement. Bosch provides 2 years of warranty on its appliances so, if it is still under warranty you may contact Bosch and get it repaired.
That should solve the issue, if it is out of warranty the cost of repair will be around £30 + repair charges (£99 if done by Bosch).
I hope this helps, please do not hesitate to ask any follow up questions.
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No, I would advise that you do not use it till the time thermostat is replaced.
If there is anything else I can help you with, please let me know.