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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
DE indicates demonstration mode is turned on.
You will have to turn it off from programming mode.
In program P 0, currently it is set to "S 0" (demo mode ON), you need to change it to "S 1" (demo mode OFF).
Please click here to download its manual.
Please follow the instructions on page#43 to set the demo off from programming mode.
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Please read the manual that I just sent, it is attached again:
Now, follow the instructions given on page#43 to access programming mode then you can turn it off.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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Remember you have to follow those instructions while its turned off.
I understand however, if you follow the instruction it should come out off Demo mode.
Alternatively, you may leave it unplugged for around 1 hour and then try again.
If there is anything else I can help you with, please let me know.
If it won't work then I am afraid the touch control is faulty and will need replacement.