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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5932
Experience:  18+ years experience as Appliance Tech.
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Our Bosch washing machine, purchased in 2016 requires a new

Customer Question

Our Bosch washing machine, purchased in 2016 requires a new rubber seal. Currently if the machine is loaded (not overloaded) brown marks are left on the washing.
JA: Is your Bosch washer top or front loading? How old is it?
Customer: Front loading : purchased in 2016
JA: How long has this been going on with your Bosch washer? What have you tried so far?
Customer: About six weeks - I just do half loads.
JA: Anything else we should know to help you best?
Customer: No.
Submitted: 20 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 20 days ago.

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 20 days ago.
WLM40 FD 9605 Z- r - 6 00523: typeWAE 24377GB
Expert:  KevinWhiteJA replied 20 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 20 days ago.

Please click here to order the door seal for your Bosch washing machine.

If you want to replace it yourself, this VIDEO will give you an idea on how replacement is done.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.

Customer: replied 20 days ago.
I am unable to continue with this conversation - but - thank you for your time.
Expert:  KevinWhiteJA replied 20 days ago.

I am glad, I could help.

You're welcome and Good Luck.