Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (starts with E nr).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
The control lights up or it is completely dead ?
Yes, I was waiting for a response to my previous question.
The control lights up or is it completely dead ?
In these hoods it is either the motor and control.
If you have already checked the plug fuse then you may leave it unplugged for around 30 minutes.
Then plug it back and see if it works.
However, if the issue is still there then I am afraid you will have to replace the motor (if control works).
Please provide its FD number.
Have you cleaned the filters ?
Just wanted to check if it is under warranty or not.
If the filters are clean and it won't work then I am afraid the fan motor is faulty and will need replacement.
Bosch provides 2 years warranty on its appliances.
If it is under 2 years then you will have to contact Bosch to book repair.
You may call them at 0344(###) ###-####to book repair.
I hope this helps, please do not hesitate to ask any follow up questions.
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