Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (starts with E nr).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
Sorry was checking its schematics.
Is it brand new ?
OK, there is a water filter and water valve.
If the filter is clogged it may need replacement.
If the filter is fine then you will have to check the valve, there are two small hoses that go from under the appliance to the Ice maker.
Sometimes if any of these comes off the ice maker will not fill.
Alternatively, you may contact Bosch and get it repaired under warranty.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
I hope you enjoyed your experience with Justanswer UK today.
Have a wonderful day.
I am glad, I could help.
You're welcome and Good Luck.