Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is***** will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be. Hope we can resolved it quickly.
Hi try to follow this video.
Here's the intructional manual.
Hope it helps.
I can give general answer but I do hope this helps.
Please do not hesitate to ask any follow up questions,concerns or clarifications.
If the TASSIMO Vivy lid is stuck, please wait until the cup light has stopped blinking. Try opening it again. Still locked? Try unplugging the coffee machine for 30 minutes and try once again.