Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
It may be that the control board is working incorrectly or that the programming is working incorrectly. Did you press any button before you put the laundry in? What happens if you hold down the start button for at least 5-10 seconds? It is also advisable to switch off the device for a longer period of time and disconnect the power supply. Switched off and disconnect the power supply for at least 2-4 hours. Then switch it on again and try it out.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
Please good luck
But does the dryer work? It may be that a sensor is defective.
Can you please send me a photo of the control panel when it is switched on?here is a link how it is described how you can send photos. https://www.justanswer.com/help/how-do-i-send-photo-or-file-expert
Okay, I have received the photo. Either their control board is not responding or the door lock is not being risked as a closed door. Open the door several times and press and hold it down harder at the end. Then try to start the programme or press the start button again.
Then I am really sorry but either the control board is faulty or a sensor or the door contact switch. It simply does not need to be checked and replaced if necessary.Leave it switched off for at least 12 hours and disconnect from the power supply. Also open the door, leave it open and remove all filters and down the condenser. Just leave it ventilated.