Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (starts with E nr).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
The flashing light indicate control is detecting as open even when the door is closed hence, it is not heating.
If the coupling is faulty it may cause this issue.
Please check this IMAGE (part#203 is the coupling).
The part is available for £35 + repair charges (£99 if done by Neff).
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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