Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
What is going on with your appliance ?
This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.Please try this to solve the issue:Leave it unplugged and empty with door open for around 12-24 hours.Then plug it back (expect some water on the floor) and wait for another 4-8 hours so it gets back to optimum temperature.The problem should be resolved.However, if the issue appears again then the problem is with defrost operation.You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.
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