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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5931
Experience:  18+ years experience as Appliance Tech.
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One of the switch nobs of my electric oven gets very hot

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One of the switch nobs of my electric oven gets very hot when I am using the oven.
JA: What's the brand and model of your oven? How old is it?
Customer: BT 2790 SS INOX. MODEL FISGCI. 20 YEARS OLD.
JA: How long has this been going on with your oven? What have you tried so far?
Customer: About 6 months. Not tried anything.
JA: Anything else we should know to help you best?
Customer: No

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates the oven is overheating or the door seal is worn out hence, the heat is escaping and the knobs are getting very hot.

You will have to check/replace the door seal, if the door seal appears fine then I am afraid the thermostat is faulty and will need replacement.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.

Customer: replied 18 days ago.
Have you a service man in Kilkenny, Ireland. How can I get in touch with serviceman in my area.

I am afraid, we do not provide home repairs.

You may contact the manufacturer or call +353 85(###) ###-####/a> to book repair.

If there is anything else I can help you with, please let me know.

Cheers

Customer: replied 18 days ago.
Thanks. I spoke to serviceman in Kilkenny
Customer: replied 18 days ago.
Thanks. I spoke to area serviceman who will call out. Thanks.

I am glad, I could help.

You're welcome and Good Luck.

Cheers

Thank you again for visiting Justanswer UK.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

KevinWhiteJA and other Appliance Specialists are ready to help you