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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5948
Experience:  18+ years experience as Appliance Tech.
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We have a Bosch gas hob that has developed a problem. The

Customer Question

Hi, we have a Bosch gas hob that has developed a problem. The electric ignition sparks continually when the power is on, without turning the gas on
JA: Do you know the model of your Bosch hob? How old is it?
Customer: Its about 2 years old. I will try and find the model number.
JA: How long has this been going on with your Bosch hob? What have you tried so far?
Customer: Only one day, we have switched off the electric supply to the hob, when we need to use it we have to turn on the electics again
JA: Anything else we should know to help you best?
Customer: No, I've. found an instruction manual but it doesnt have model number in it.
Submitted: 19 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 19 days ago.

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (starts with E nr).

Customer: replied 19 days ago.
Expert:  KevinWhiteJA replied 19 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 19 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Expert:  KevinWhiteJA replied 19 days ago.

Continuous spark indicates the ignition transformer (spark module) is faulty and will need replacement.

The part is available on Bosch spares for £12 + repair charges (£99 if done by Bosch).

As this is a Gas appliance, it is recommended repair is done only by Gas safe engineer.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.