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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5921
Experience:  18+ years experience as Appliance Tech.
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Ello, Can you help me please? I have the same problem as the

This answer was rated:

ello, Can you help me please? I have the same problem as the person with question NRB53V1 -Fridge is a t 8 degree and same results trying to lower temperate
JA: Who makes your appliance? How old is it?
Customer: Panasonic - 5 years?
JA: What have you tried so far with your Panasonic appliance?
Customer: Everything as described by customer on this page - can you se that?
JA: Anything else we should know to help you best?
Customer: No thank you

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

In the meantime, if you want to add something please feel free to add and I will read it while I am typing my response.

Customer: replied 15 days ago.
HI! are you there?

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 12-24 hours.

Then plug it back (expect some water on the floor) and wait for another 4-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

KevinWhiteJA and other Appliance Specialists are ready to help you