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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5927
Experience:  18+ years experience as Appliance Tech.
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I've got a Samsung Flex duo oven that won't come on at all.

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Hi, i've got a Samsung Flex duo oven that won't come on at all. I've tried to reset - power goes off and after 1 minute i switched on - clock working at 12:00 but the buttons don't do anything. None of the oven funtions work, he adjustment button won't even change the clock and the touch display won't even put the light on (although light works if i open the door)
JA: What device is not powering up?
Customer: Doal flex oven
JA: What Samsung product do you have?
Customer: i'm checking.........
JA: What have you tried so far with your Samsung product?
Customer: SAMSUNG Dual Cook NV66M3531BS Electric Oven - Stainless Steel
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

These issues usually occur after power surge.

Please leave the oven completely unplugged for around 50 minutes.

Then plug it back and reset the clock.

It should work however, if the issue is still there then I am afraid the clock control is faulty and will need replacement.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.

KevinWhiteJA and other Appliance Specialists are ready to help you