Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Can you please attach an image of the control with the lights turned on so I can check what is the issue ?
Thank you for the image.
Sorry was checking the schematics.
This should not happen with the appliance of this age unless the drain is clogged.
Please try this to solve the issue:
You will have to unplug the appliance and remove the bottom front flap.
Then keep some beach towels and shallow container under the filter.
Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.
Also with your fingers check if impellor rotates, then reconnect everything and plug it back.
Now select 40 degree and let me know if that helps.
The drain filter has to be cleaned once/twice every month based on your load.
Have you cleaned it or was the new load a bit lighter in weight ?
Yes, another reason why it would not work on 40 degrees.
In this model the washing temperature is automatically adjusted according to the load capacity and cannot be changed.
Yes, you can clean it once or twice every month.
Yes, that is correct.
You're welcome and Good Luck.
I hope this helps, please do not hesitate to ask any follow up questions.
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