Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
This message means that the parental controls are activated. Deactivate the child lock as described in the operating instructions. You can also try to disconnect the device from the mains for a minute by removing the fuse. If you give me the correct model number of your device, I can find instructions for you. Otherwise, it can help me if you send me a photo of your control panel and display when it is switched on.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
Here is a link with the operating instructions. Please open page 14. It explains how you can deactivate the child lock: