Appliance Repair Questions? Ask a Technician for Answers ASAP
Good morning, and welcome to the Technical section in JustAnswer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.Since "haywire" can mean different things to different people, could you attach a photo showing the display when there is power to the appliance?Also, have you checked to see if the childproof lock has been activated?_____There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.
Are you trying to attach the photo?
Please see the following guidance on attaching photos:https://www.justanswer.com/help/how-do-i-send-photo-or-file-expert
No I haven't. Which method did you use?
If I give you a link to a Google Photos album will you be able to drag a photo into it?
Please use the following album:https://photos.app.goo.gl/uJmiaHBFARERFgjM6
I see it now - thank you.When you turned off the power to the appliance, for how long was it off?
No problem. I am about to go out myself.I would remove power, using a switch outside the appliance of course, for an hour. My gut feel is that your oven control module has a fault, but it's worth trying this step because it's free and occasionally it works.Let me know how it goes and I will respond as soon as I can.
You're welcome. I'll await your news.