Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
First of all, you can tell me the manufacturer and model number of your device so that I have an overview. Depending on the manufacturer, the error number meanings can change. is that a Bosch, Siemens or a Neff ???
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
This error message means that you have a problem with your control electronics. Please try this first: press the on/off button for at least 3-5 seconds to turn it off. Please really hold the button for 3-5 seconds. Then switch it on again and try it out. If the error message does not go away, I would recommend that you leave the unit switched off for a longer period of time and disconnect the power supply for at least 2 hours. After 2 hours, switch it on again and try it out.
Okay can you now do the same thing again and the error message is then cleared? Or does it remain permanently now?
If the error message Wicked appears, try starting a small programme such as spin and pump only. And write to me if the error message occurs again.
Have you tested the spin programme as I wrote it?
Ok, then something is wrong with the motor or the drain pump. Have you already cleaned the lint filter?
Here is a general video guide for them as an overview:
I'm happy that you made it. I am pleased that you have saved high technician costs. I hope that you will be happy with this device for a very long time. I want you to be happy with me.