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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5905
Experience:  18+ years experience as Appliance Tech.
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My SMEG oven is not heating up, Electric 2 years, 12 hours.

Customer Question

My SMEG oven is not heating up
JA: Is your Smeg oven gas or electric? How old is it?
Customer: Electric 2 years
JA: How long has this been going on with your Smeg oven? What have you tried so far?
Customer: 12 hours. Tried resetting clock
JA: Anything else we should know to help you best?
Customer: In a in West Africa. Model C7GPX9
Submitted: 12 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 12 days ago.

Good afternoon,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.

When this is faulty oven suffers from uneven cooking or will not heat at all.

Are you willing to replace it yourself ?

Expert:  KevinWhiteJA replied 12 days ago.

The thermostat is available for £25 + repair charges.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
I hope you enjoyed your experience with Justanswer UK today.
Have a wonderful day.
Thank you.