How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5913
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

My lec refrigerator is not switching off. It isa LA5W serial

Customer Question

My lec refrigerator is not switching off. It isa LA5W serial no(###) ###-####70 quite old does this need replacing
JA: Who makes your fridge? How old is it?
Customer: It is a Lec product and I think it is at least 7 years old
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: It has been doing this on hot days during this summer. I have turned the control to 4 instead of 2. I am not qualified to take anything apart and have no one to do this
JA: Anything else we should know to help you best?
Customer: No I just need to know whether it could be repaired or do I need a new fridge
Submitted: 13 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 13 days ago.

Good afternoon,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 12-24 hours.

Then plug it back (expect some water on the floor) and wait for another 4-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 13 days ago.
Thank you I will try your suggestions but if it does not work I will replace the refrigerator as it is had a good innings I think
Expert:  KevinWhiteJA replied 13 days ago.

Yes, that may be a good option.

I am glad, I could help.

You're welcome and Good Luck.

Cheers