Appliance Repair Questions? Ask a Technician for Answers ASAP
Greetings and Welcome to JustAnswer.
I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.
Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.
Yes, whats the make and model?
Sure, whats the model details?
I am here, just looking in to this for you.
Ok, as advised, Im just looking into this for you.
I have investigated the information you have provided us today in your question and understand you are concerned your coffee machine is not working and making noises.
I would recommend that you should descale the unit once every two months and if you have not done one in the last two months, I would recommend to do so. Please see the information I have attached below that details the descaling process.
Fill the water chamber halfway with white vinegar, and then top it off with water. Set the carafe in place and start a brew cycle. Halfway through, turn off the coffee maker and let it sit for one hour. (If you descale your coffee machine regularly, you may be able to skip the rest period.)
I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!
I would take the first approach of descale the unit and let me know of the outcome please?