Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its make and complete model number.
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
Er22 is communication fault between the main control board and touch control board.
Please leave it completely unplugged for around 4 hours.
While it is unplugged, clean and wipe the surface and take a hair dryer blow on it from safe distance.
Then clean it again and plug it back after 4 hours.
This should solve the problem however, if the issue is still there then you will have to replace the touch control.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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