Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its make and complete model number.
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
These issues usually occur after power surge.
You will have to leave it completely unplugged for around 50 minutes.
Then plug it back and reset the clock, it should work.
However, if the issue is still there then I am afraid the clock assembly is faulty and will need replacement.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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Have a wonderful evening.