Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
In the meantime, if you want to add something please feel free to add and I will read it while I am typing my response.
Yes, just typing the answer while checking the schematics.
Please allow few more minutes.
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If someone else is available for calls, they will call you.
During pyro cleaning oven heats extensively to clean the appliance however, if this cycle is interrupted it may result in faulty spares sometimes.
You may try this to solve the issue:
You will have to unplug it and then use a screwdriver to open the oven door.
You can then pull the oven out by around 5 inches and then remove the screws from the top of the oven. You can then remove the top and rear cover off the appliance, then remove the latch to open the door.
If that won't help you will have to replace the door lock.
I hope this helps, please do not hesitate to ask any follow up questions.
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