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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5876
Experience:  18+ years experience as Appliance Tech.
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Can you provide a user manual for the Max 6? My elderly

Customer Question

Can you provide a user manual for the Max 6? My elderly mother has been using it but I cannot start it on a programme now
JA: How old is your Max appliance?
Customer: I would imagine about 10 years
JA: How long has this been going on with your Max appliance? What have you tried so far?
Customer: mum has dementia- and she confuses things so not sure if it’s a fault or she’s not using correctly- been going on for a while
JA: Anything else we should know to help you best?
Customer: i believe if I had the user manual I would be able to find out if it is working properly or not
Submitted: 6 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 6 days ago.

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 6 days ago.
It it the number inside the box - if so is WAB24161GB/10
Customer: replied 6 days ago.
Ok - So can you send me a user manual please
Expert:  KevinWhiteJA replied 6 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 6 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Expert:  KevinWhiteJA replied 6 days ago.

Please click here to download the USER MANUAL for your Bosch washing machine.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.

Customer: replied 6 days ago.
Many thanks!
Expert:  KevinWhiteJA replied 6 days ago.

I am glad, I could help.

You're welcome and Good Luck.

Cheers