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Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 4442
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My invertermotor washer/dryer is showing 3.55 and is

Customer Question

My invertermotor washer/dryer is showing 3.55 and is beeping . I cannot get it to change programme etc just stuck at that. I have switched off and back on but still same problem
JA: What happened just before your washer-dryer displayed this message?
Customer: i had washed a load and had to go out. I then tried dry only but no luck. i have pressed every concievable button but no change which is why I SWITCHED OFF COMPLETELY OVERNIGHT. i'VE RELOADED ANOTHER SMALL WASH TO TRY THAT BUT NO LUCK.
JA: How long has this been going on with your washer-dryer? What have you tried so far?
Customer: I've only had machine a couple of weeks and used programme 7. Weather has been good so had not tried the drying setting before yesterday.
JA: Anything else we should know to help you best?
Customer: Even going back to 1 on the dial it does not change
Submitted: 11 days ago.
Category: Appliance
Expert:  Erdal Zal replied 11 days ago.

Good Morning

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat.
I am sorry that you faced this problem!

First, please describe the manufacturer and model number to me. And also write to me which symbols you see as soon as you switch on the device. It would be very helpful if you could give me a photo. Photos can be found below the right side of the text box with attachments.

Please feel free to continue this topic if you have any further questions. I would be very happy to help you!
Kind regards,