Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
OK, let us see if we can get an error code or if it will reset.
Please try this and let me know if you get any error codes/flashing lights:
Press and hold Keylock and then Start/Pause for 5 seconds.
Now all LEDs except Keylock are illuminated, press Start / Pause, check if any light is flashing.
Then press Keylock and then press Keylock again to remove the previous fault.
Press Power to exit and try again however, if the issue appears again you will have to replace the control board and/or heater assembly.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.