Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
As the lock is already replaced, I am afraid the door lock triac on control board is faulty and will need replacement.
You will have to replace the control board.
However, you may try this:
Unplug it and then remove the top off the appliance.
Then check the control board, remove the wires (one at a time) then reconnect them back.
If the issue is still there then you will have to replace it.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.
The door lock is already replaced, the wiring from lock to control seems to be fine.
So, it seems the control was faulty which caused this issue.
Yes, that is correct.
I am glad, I could help.
You're welcome and Good Luck.
If they are tight then you may see a connector which can be pulled out and installed back again.
Please click here to order the control.
Please click here, this is the correct door lock and it is not just plastic.
Good morning, have you checked the wiring harness between the control board and the lock ?
I mean that is the only thing that remains to be changed.
OK, as this was an old question posted 5 days ago I just read everything again.
Door lock, wiring and power board is already replaced and you replaced the door handle as well earlier.
This looks more like a mechanical issue then electrical, what about the door hinges and door, is it properly aligned ?
When you close the door it should catch and door should close, the lock should engage.
Yes the control board may have been absolutely fine so you can return that part and try replacing the hinge.
Please check this IMAGE (part#14 is the hinge support and part#16 is the hinge).
Alternatively, you may contact Beko to book repair.
Yes, it is.
No, pecker should not be hard as it locks when it goes inside the door lock.
I understand, you can return those parts.
Usually these mechanical issues occur if someone fells on the door or if too much weight is put on the door etc.
I am not saying you fell on the door, I was providing you usual information.
Anyhow, you will have to check the hinge and support then try again.
Sorry was away from my desk when you sent that message.
Yes latch unit is fine, the machine started working because you may have bypassed the door lock.
I am not in front of the machine so you should check what you have done different that it is bypassed when the door is still not closed.
Sorry, I do not understand your question.
I already told you if door lock is bypassed control will start the program.
You have already replaced everything and plugged it back.
What have you done differently this time ?
I recommend that you call a service engineer and let them visually inspect everything and replace/repair the part that is faulty.
I still believe something is wrong with both electrics and mechanical issue is there as well.
Anyways, Good Luck.