Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
Do you see any flashing lights, errors or symbols ?
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
Please try this to solve the issue:
You will have to unplug the appliance and remove the bottom front flap.
Then keep some beach towels and shallow container under the filter.
Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.
Also with your fingers check if impellor rotates, then reconnect everything and plug it back.
Press and hold the RPM and FINISH IN buttons together for around 10 seconds to unlock the control.
Then try any program and it should work. However, if the issue is still there you will have to replace the control board.
Please do not hesitate to ask any follow up questions.
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Have a wonderful day.