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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5913
Experience:  18+ years experience as Appliance Tech.
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I have just replaced the door seal on my Bosch Vario Perfect

Customer Question

I have just replaced the door seal on my Bosch Vario Perfect Serie 4 washing machine. Put back together again, the electrics do not seem to work, as follows: a) at the first attempt the right time came up for a 30degree wash but the start button (a sensor) didn't work; b) variously after that, start button still not working; different times showing on the washes (ie sometimes 0:30 sometimes 2:53; c) sopmetimes no signs of power at ll.
JA: Is your Bosch washer top or front loading? How old is it?
Customer: Front-loading; 10 years (I think).
JA: How long has this been going on with your Bosch washer? What have you tried so far?
Customer: Just this afternoon. I have tried to see if any of the connections in the top front panel are loose; does not seem to be the case.
JA: Anything else we should know to help you best?
Customer: I didn't disconnect the door electrics when changing the seal because it did not seem necessary to do so.
Submitted: 11 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 11 days ago.

Good day,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 11 days ago.
Wan28080gn/23 but it just seems to be the start button now
Expert:  KevinWhiteJA replied 11 days ago.

Thank you for the model number.

Do you see any flashing lights, errors or symbols ?

Expert:  KevinWhiteJA replied 11 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Customer: replied 11 days ago.
Just the start button now
Expert:  KevinWhiteJA replied 11 days ago.

Please try this to solve the issue:

You will have to unplug the appliance and remove the bottom front flap.

Then keep some beach towels and shallow container under the filter.

Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.

Also with your fingers check if impellor rotates, then reconnect everything and plug it back.

Press and hold the RPM and FINISH IN buttons together for around 10 seconds to unlock the control.

Then try any program and it should work. However, if the issue is still there you will have to replace the control board.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 11 days ago.
Tried the thing with the filer. No change. Looks like a new control board (or a new machine).
Expert:  KevinWhiteJA replied 10 days ago.

I understand.

Good Luck.