Appliance Repair Questions? Ask a Technician for Answers ASAP
Greetings and Welcome to JustAnswer.
I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.
Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.
Thank you for your patience while I investigated your question. I have reviewed the information you have provided me today and I would recommend we start this process with a power cycle, although this may sounds very basic but you will be surprised how successful this process is.
I hope the information provided today helps to restore your services and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!
Do you see any error messages?