Appliance Repair Questions? Ask a Technician for Answers ASAP
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this error message means that your final pump is taking too long to pump out the water. It is possible that your final pump turns with difficulty or is blocked. It is also possible that your hose to the drain is blocked or difficult to move. Have you already opened it at the bottom of the filter and looked into the hole to see whether the impeller of the pump can move freely?
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
If you look in the hole, you will see another drain pump behind it in the hole where there is a propeller or impeller.
Here is a general video tutorial of what I mean by the impeller.
You just have to take out the App Shop drive filter and shine the torch in. The impeller is behind this hole. You can use a screwdriver or a longer piece to check whether the impeller is free to move or not.
You have to unscrew the unscrewable lint filter and take it out. Then you have to look inside the hole. If you really look inside, you will eventually see an impeller from the drain pump behind it. You can move it with a screwdriver.
You must unscrew the unscrewable lint filter by turning it anticlockwise. When you have pulled it out, check the hole. Just look inside and move the impeller back and forth with a screwdriver. This impeller is turned by the drain pump. When it turns, the water sucks itself out.
Here is another video instruction for you as an overview of what else you can do:
This error message is only a blockage of the drain pump or a defective drain pump. You must try to clean it. If it really moves freely and still does not work, then the drain pump is defective and must be replaced.
I had written to them that this is a general video tutorial. You have to open your lint filter and turn it out and pull it out. And when you look in the hole, you will see an impeller in the small hole. When you turn this impeller with a screwdriver, it must move freely. You do not have to remove the drain pump. You do not have to remove this impeller. You just have to look in the hole and try to turn the impeller with a screwdriver or a long object.
Please good luck