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Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 4445
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How do I open the door of my sanyasi washing machine after

Customer Question

How do I open the door of my sanyasi washing machine after the clothes have been washed
JA: Is your washer top or front loading? How old is it?
Customer: front loading
JA: How long has this been going on with your washer? What have you tried so far?
Customer: just today. I have set it on rinse /spin / drain and the door won’t open
JA: Anything else we should know to help you best?
Customer: this is the first time this has happened
Submitted: 11 days ago.
Category: Appliance
Expert:  Erdal Zal replied 11 days ago.

Good Afternoon

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat.
I am sorry that you faced this problem!

There can be different causes if you don't get the door open. If you can give me the model number of your device then I can describe how you can open it. With many devices you simply have to press the lift button. If it doesn't work, it could also be that a child safety device has been activated. Please also describe to me which symbols you see on the control panel. A photo would be best if you send it to me. Photos can be found below the right side of the text box with attachments.

Please feel free to continue this topic if you have any further questions. I would be very happy to help you!
Kind regards,

Customer: replied 11 days ago.
Expert:  Erdal Zal replied 11 days ago.

I cannot use the telephone service. If another expert is available and accepts your request, you are welcome to call them. I am still available via the message chat. Please describe to me exactly which symbols you see on the control panel and display when you switch it on.